How Can We Help Today?
Owned and operated by Recover Ground, our team is ready to help with orders, product questions, or finding the right recovery solution for your space.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use that link to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to initiate a return and what qualifies, please review our Return Policy page or send us a message.
Can I exchange an item for a different model?
We are happy to help with exchanges within the return window. Contact us with your order number and the product you would like instead, and we will walk you through the process.
How do I choose the right product for a smaller living space?
Many of our massage chairs, cold plunges, and infrared saunas are selected specifically for compact spaces. Share your room dimensions with us, and we can help you find a recovery solution that fits comfortably in your home.
What should I know before purchasing an infrared sauna or cold plunge?
Each product listing includes detailed dimensions, power requirements, and setup notes so you know exactly what to expect. If you have questions about a specific model, our team is happy to help you compare options before you buy.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Timely Responses
We aim to answer every email and call within one business day so you are never left waiting.
Secure and Private
Your personal information is protected with industry-standard encryption at every step.
Thoughtful Guidance
Our team helps you find recovery products that genuinely fit your lifestyle and living space.
30-Day Returns
Shop with confidence knowing eligible items can be returned within 30 days per our Return Policy.
